FOR OVER A DECADE IT WAS MY HONOR TO DESIGN, DEVELOP AND DELIVER CUSTOMER SERVICE TRAINING PROGRAMS FOR THE

Walt Disney Company

IN ASSOCIATION WITH
THE DISNEY INSTITUTE.

I HAVE HELPED DOZENS OF WORLD CLASS ORGANIZATIONS FIND THE
MAGIC WITHIN THEIR OWN BUSINESS CULTURES.

NOW IT IS MY PLEASURE TO PROVIDE PERSONALIZED* PERMORMANCES MEANT TO INSPIRE AND ENGAGE YOUR ORGANIZATION.

*(WE DO NOT PROVIDE, SELL, OR ARE IN ANY WAY REPRESENTING PRODUCTS OF THE WALT DISNEY COMPANY. FOR SUCH OFFICIAL PROGRAMS WE SUGGEST CONTACTING THE DISNEY INSTITUTE .)

Louie Gravance,a native Californian, is literally changing the consciousness of business in America through his speaking and consulting skills.  A premiere example is the work he has done is helping Bank of America navigate what he calls a “culture shift.”  This was done through an initiative Gravance introduced to high level executives and employees entitled “The Bank of America Spirit.”  Gravance was a perfect fit for this project, thanks to skills learned and honed during a twelve-year tenure at The Walt Disney Company in Orlando, Florida.  Beginning with the training and orientation program “Traditions” at The Disney University, Louie designed, developed, and delivered countless presentations.  First, at the University for literally thousands of Disney World employees from all disciplines, and then for visiting corporate clients through the Disney Institute Professional Development Programs.  He has also traveled North America, teaching “Showmanship in the Workplace” to large companies like ING Financial, Mutual of Omaha, Fisher Scientific, Toys 'R Us and BMW of Canada, just to name a few.

Prior to moving to Florida, Mr. Gravance began a show business career at the age of twelve.  He spent the next two decades in Los Angeles appearing in stage shows, sitcoms, motion pictures and over 35 national television commercials.  While at Disney, he led, trained, and performed with the improvisational comedy show “Streetmosphere” at the Disney / MGM Studios from the first year of its inception in 1989. 

Currently, Louie Gravance Creative Concepts is located in Orlando, FL.

Related career highlights:

• Working with such organizations as ING Financial, Choice Hotels, Microbac Technologies, Nikon, The American Council of Independent Laboratories, just to name a few-2001-2007
• Wrote the soon to be published, “How To Go To Work And Not Go To Hell”-2006
• Partnered with RED F consultants to coach and present “Own It!” for internal management at ING Financial.—2006

• Designing & Delivering The Bank of America Spirit service campaign – 2001-2003
• Travel the United States and Canada giving keynote speeches on behalf of Disney—1998-2000
• Premiere inductee in The Disney Partners in Excellence Award – 1996
• Recipient of The Spirit of Disney Award –1995
• Presented "THE BEST WAY TO GET THERE" service program for EXXON Co.
• Worked on the redesign team of the Traditions Program for The Disney University
• On the design team for Disney’s Guest Satisfaction Measurement System
• Original facilitator for business programs at The Disney Institute